Service doesnt get slower than this

<p>I have been trying to trace two parcels which were couriered to me. Parcels arrived at JIMC 24 May and no further information is available.</p> <p>SAPO are unwilling to assist and advise to contact JIMC</p> <p>Have tried to contact several numbers, but seems like staff at the mail centre are reluctant to answer a phone.I have been trying to locate my parcels since 5 June, but no one is interested in customer service at JIMC anymore ( were they ever ? ) EK ********** 79DE</p> <p> 5/19/2017 4:36 PM<br />Posting/Collection<br />NEUWIED<br /> 5/20/2017 9:55 AM<br />Departure from outward office of exchange<br />FRANKFURT/M<br /> 5/23/2017 2:24 PM<br />Arrival at inward office of exchange<br />JIMC E<br /> 5/23/2017 2:25 PM<br />Held by customs<br />JIMC E<br /> </p> <p>What does one have to do to get some form of service from this department. No wonder people have lost faith in the postal service.</p> <p>Would like to say pathetic service but I haven’t received any service yet from JIMC</p> <p> </p>