JvdG
Jacobus van der Gryp
1 reviews | Active since Mar 2012
16 Mar 2015, 21:35
Serously? All I want is tracking information!
I've ordered my items in early January, and international tracking shows that they entered the country late January. I need tracking information! I've made several requests for local tracking numbers to find out where my two packages are and NO RESPONSE! <br> <br> Will respond in 48 hours? Sure!!!(Please note heavy sarcasm). I've sent 5 emails to customer service over the last 11 days and not one of them was responded to.<br> <br> For heaven's sake, all I want is a reply. Tell me you can't find the products if you can't. I'll be patient, all I want is someone to communicate the issue to me!!!!
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SA Post Office's replyOfficial
19 Mar 2015, 11:21Hello Silversith,
Thank you for your comment.
Please be advised that due to the High volumes of calls and emails we receive daily, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls and emails we receive daily, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
SA Post Office's reply19 Mar 2015, 11:21
Official
Hello Silversith,
Thank you for your comment.
Please be advised that due to the High volumes of calls and emails we receive daily, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls and emails we receive daily, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service