RL
Ruwaida L
1 reviews | Active since Aug 2014
17 Mar 2015, 15:50
Sent a complaint about my lost parcel no feedback
A person just cannot get through to the post office call centre - ***, they dont reply to emails, I sent a complaint about my parcel that they have gone and given to someone else, they just could not be bothered but they are fighting for increases yet when it comes to doing the work, knowone could care less.
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Replies (1)
SA Post Office's replyOfficial
19 Mar 2015, 12:23Hello Ruweda,
Thank you for your comment.
Our Customer Care Centre is currently inundated with a high volume of calls as well as mail currently thus the delayed response .Please accept our apology for an inconvenience caused in this regard.
Your query is now receiving attention at our Track and we trust that you would exercise the necessary patience until we can resolve this issue so to meet your expectations.
Regards,
Customer Service
Thank you for your comment.
Our Customer Care Centre is currently inundated with a high volume of calls as well as mail currently thus the delayed response .Please accept our apology for an inconvenience caused in this regard.
Your query is now receiving attention at our Track and we trust that you would exercise the necessary patience until we can resolve this issue so to meet your expectations.
Regards,
Customer Service
SA Post Office's reply19 Mar 2015, 12:23
Official
Hello Ruweda,
Thank you for your comment.
Our Customer Care Centre is currently inundated with a high volume of calls as well as mail currently thus the delayed response .Please accept our apology for an inconvenience caused in this regard.
Your query is now receiving attention at our Track and we trust that you would exercise the necessary patience until we can resolve this issue so to meet your expectations.
Regards,
Customer Service
Thank you for your comment.
Our Customer Care Centre is currently inundated with a high volume of calls as well as mail currently thus the delayed response .Please accept our apology for an inconvenience caused in this regard.
Your query is now receiving attention at our Track and we trust that you would exercise the necessary patience until we can resolve this issue so to meet your expectations.
Regards,
Customer Service