MI
Mark I

1 reviews | Active since Jan 2020

19 Aug 2020, 14:52

SAPO's MANAGEMENT VACUUM

I spend tens of thousands of rands a year on post. For the past several weeks SAPO's international tracking system has not functioned and now since last week the domestic system isn't working either. I have overseas customers wanting to track their consignments on the international system. Imagine my embarrassment to have to keep making excuses on SAPO's behalf. It's no wonder everybody I know is migrating to Paxi, Pargo, Postnet and Pudo. As soon as a competitive, viable alternative to SAPO's international mail 'service' is available I'll jump ship too. Fortunately I believe there is one on the way. Where is SAPO's management in all this? Why is there not even a msg or a press release on their website to keep their customer's informed. Doesn't SAPO actually want paying customers? Is there any management in the organisation? I wish Ramaphosa would demand of 'Stellarated' that she read the posts on Hello Peter to fami****ise herself with the unfolding disaster that SAPO is. If she wants SAPO to do nothing more than pay out grants, sell lottery tickets, and renew car licences then please let those of us who pay our way know and we'll know exactly where we stand and make other arrangements. What an utter shambles! And what a tragedy - this was once a professionally run institution.

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