1 reviews | Active since Sept 2018
SAPO, you proved yourself once again.
Don't do this to yourself. I should have known better, since it is government. Just wanted to renew my license disc for two vehicles. I had to venture there 4 times. The first time, the usual "systems offline" excuse, after waiting 20 minutes in the queue. Then after a few days I phoned, and was told "system back on" again. Got there the following morning "systems offline", after waiting another 20 minutes. After a few days, phoned again "system back on". Got there 16:50 on the day I phoned (actual closing time 17:00), doors were closed early. My 4th time I was helped after waiting another 20 minutes, waiting for 2 people in front of me. Why does it take 10 minutes to renew a licence disc? If there's two people before you, you will spend at least 30 minutes there. They are extremely slow. It seems like they retype everything, and then complete other forms again etc. Why not just keep everything digital? I actually completed the form on a computer and had to print it out, just so that the data can be digitized again. You won't feel home in SA when you don't experience uselessness like this. P.s. The cost for license renewals are way too high in my opinion.
