1 reviews | Active since Apr 2015
Sapo useless wasting my time and money
I ordered 2 parcels from overseas <br> <br> first parcel <br> EC***US / II***ZA USPS PRIORITY EXPRESS INTERNATIONAL <br> should be 3-5 Business Days according to UPU rules<br> was sent on march 24 <br> I am Paying a premium for fast delivery but Sapo is dropping the ball (again)<br> <br> second parcel<br> RU***GB / RI***ZA<br> been stuck at customs since the 13th <br> <br> I dont want a ****py apology <br> I want to know when it will be delivered <br> <br> this will be the last time I will make use of sapo <br> going forward I will be using FEDEX <br> <br> by the way no point in calling your call center as nobody ever answers just rings for minutes and then cuts off<br> no point mailing your helpdesk as no response or they just send you the local tracking no without reading what I am actually asking in the message<br> <br> <br>
Thank you for your comment.
II***ZA was scanned to the EMS section on 30/03/15 and will soon be assigned to a courier driver for distribution.
RI***ZA was sent to customs on 07/04/15 and will be forwarded to your local branch once it is cleared.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
II***ZA was scanned to the EMS section on 30/03/15 and will soon be assigned to a courier driver for distribution.
RI***ZA was sent to customs on 07/04/15 and will be forwarded to your local branch once it is cleared.
Our apology for the delay and an inconvenience caused.
Regards,
Customer Service