SAPO poor service

The sooner they close down SAPO the better. Went to renew car license like I did for past 12 years. Notice at counter says they cannot make photo copies of ID because they have no paper! Fortunately I took a copy just for in case. Unlike previous 12 years I cannot renew a car registered in my wife's name despite all the documentation required on web site. Now I need an affidavit signed by Commissioner of Oaths... as if the Road Agency would know who stood at SAPO's counter to renew. Futhermore, 6 booths but only 1 for license renewals. 5 staff members sitting nodding off and one trying to serve a line of 10 people and more. Pathetic. Give private sector a chance and stop wasting taxpayers' money.