SAPO NOT PROBLEM SOLVERS

<p>I am astounded by the service delivery of SAPO. Not only do I find out now, after I had to phone around that Germiston Hub is without seals for parcel delivery. Due to this fact no parcels will be accepted by the SAPO branches! When I phoned they said they have no idea when they will get seals. So no drivers are going out with open bags and no parcels will be delivered to any branch. I am a customer of SAPO. WHY must I phone and try and solve the problem??? The area managers were notified people. So sit together and solve the problem. Or do I need to go to each area manager and help them solve the problem! If you are without organise. This is pathetic and a joke. How difficult can it be to get seals?? This is your job? Who orders this? Can you not make sure that all parcel deliveries are not at a stand still because someone did not do their job properly. Why has the are managers not sorted this out. The branches did not even know they do not have seals. I HAD TO PHONE AND FIND OUT FROM GERMISTON HUB. They guy practically begged me to phone back and get him seals!!!!!! WHAT IS THE MATTER WITH SAPO? I feel sorry for Germiston Hub. They notified the area managers on the 28th of DECEMBER already. Today is 12 January. Two weeks later. Well done</p>