Sapo MVL refunds never made,

I wrote a review about refunds that was suppose to be made by the SAPOMVL department on 2 vehicle licenses that i payed for but could not be renewed because it was listed in other provinces...the refunds was never made,the refund request was made on the 8th of April 2022,after numerous emails from me to the enquiries department the only replies i recieved was 17 June 2022,we will follow up and let you know,then again on 14 July 2022,the amount will be refunded soon,our sincere apologies for the delay,then the last reply was on the 11th October 2022,the refund is still in progress it was submitted on the 7th of October 2022,i have reached out numerous times to get feedback but i am being ignored