SAPO Motor Vehicle License Renewal System

On the 22nd of February 2022, I app**** for Motor Vehicle License Renewal on the MVL System through the Post Office for my two vehicles. I supp**** all my vehicles' details and a quote for both cars was shortly sent to me with a fee of R672 per car, amounting to R1344 for both cars. I then paid the money via the same MVL system and the system shortly sent a message that the amount of R1344 was successfully paid. I then waited patiently for the Waybill. On the 25th of February I received another communication from SAPO via Whatsapp, saying the have Requoted me. I then logged in to the system to find a requote of one of the vehicles saying I must pay R60 on top of the R672. I then paid the R60 and waited for the Waybill that never came. On the 1st of March 2022, I received another communication via Watsapp for another requote. I logged in to the system to find a requote of the other vehicle saying I must pay R842 on top of the R672 that I paid on the 22nd of February. I did not pay the money, I went to the Littleton Post Office to enquire about all these requotes and I was told that they cannot assist me since they were not trained on the system, only the Manager can assist but the guy was not there. They gave me a telephone number to call but the number didn't work, so I went again to the Post Office and still couldn't find the manager and they asked me to leave my contacts so he can call me when he comes back. This was on the 2nd of March 2022. The manager then called me at 14:53. He checked on the system and saw both my vehicles but then told me that he cannot see the payments that I made and that he cannot assist because he does not know to which Post Office the ticket went. He advised that I use the contact us link on the system, which I did on that same day and I later got a Case No and told that someone will call me. Even today I am still waiting for that call. I ended up going to the Centurion Post Office to renew both Licenses. This means I paid more. I have lost R1344 + R60 = R1944. At this stage I do not know who to contact as SAPO is broad. I am really not impressed with MVL system service.