SAPO gone to sh*t

My parcel is over 2 months late. I have sent several emails, called every possible number provided and absolutely no one answers my requests. I have several parcels sent to me from foreign countries for business and more and more of my parcels are vanishing. All i can do is swear allowed in my room to make my fustration for the useless bunch working at SAPO. Someone better contact me with a ****** good reason for all this time and money they are wasting of all their customers. Are your workers wearing all my expensive gifts???? Like seriously, you are making our land appear as pathetic as the news reports us to be. Get a grip