SAPO dont deliver, whatever it takes..... Unless you are expecting rudeness and apathy....

<p>UNBELIEVABLE "customer service" from South African Post Office!!!!<br /> Almost 2 months ago, I sent some documents to the USA via registered mail at my local post office. As the documents had still not arrived a month later, I called the call centre [numerous times] and got no answer. So I emailed the customer service email. I got a reply that told me that the SAPO cannot track deliveries in other countries!! When it leaves SA they dont know what happens! This in itself is unbelie...vable as you pay a premium for the guarenteed service and expect to know where your precious items are at all times. Today the adressee contacted me saying that it had STILL not arrived. I called the call centre again, and waited 25 minutes for someone to answer. When she did she was moody and rude! I asked for her name and she hung up on me! <br /> Does anyone have a contact at the SAPO? I will be taking this further. Not only have they lost my important, ORIGINAL documents, but that level of apathy and rudeness that I dealt with on the phone must be challenged.</p>