SA Postal Service fails to deliver or respond

I've tried and tried sent email after email to [Email Removed] no response what so ever. Tried calling the call centre NOTHING.<br> <br> Funny thing is I log a request with a overseas postal service and within a day I get a response. I've been trying to get hold of our LOCAL service and they don't seem to be interested in helping anyone.<br> <br> A parcel left Singapore on the 18th of March 2015 and has yet to arrive in SA via airfreight. I'm trying to locate the parcel but can't do so without being able to contact someone in the Post Office which isn't possible since nobody seems to work in a our Post Office anymore.