1 reviews | Active since May 2017
SA POST OFFICE the worst
It is with great sadness that I write this review today with regards to our South African Post office. A credit card was send via registered mail from Bloemfontein to JHB Meyerton. After a month of still not receiving any notification I started to follow up with the post office. At first they could not find the tracking number. Then eventually after numerous mails and calls ( which did not get answered by the way) and finally having to resort to asking a friend from Bloemfontein to drive to the post office. Did they find that the card tracking still shows at Langenhoven Hub in Bloemfontein. Only after insisting that they look for the parcel, after showing my friend away at first to the following day, they found the card was send to JHB Wits Hub. Here of course there was also no answer of any mails or phones. This was now 2 months ago. To date I still have not received any notification of parcel being send on. I finally let the client center cancel the card and re-issue another one. Which we then collected and my family couriered it to me. It is so sad to see that a once trusted source of communication is currently the most useless form to follow. And the no care attitude of the staff is even worse. I think of the 20 people I contacted only to facilities was willing to put in some effort to assist. Extreme frustration is the least of my feelings and I would not recommend the service to anybody in future.
