1 reviews | Active since Nov 2020
SA Post office main value statement should read "WE do not respect or care about our customers."
Good morning.
I paid for a Postal Box at Waterfall Mall in Rustenburg for 2021, but shortly after paying the Waterfall Mall post office was closed by the Sheriff of the court for not paying rent.
Now my problem is, because the Post Office was closed by the sheriff of the Court, no mail can be placed in the Postal Boxes and I have not received any of my mail for the past five months. So in essence I paid for I service that at this stage can not be rendered by the SA Post Office because the were irresponsible and do not care about their customers.
I wroyte various emails to *** and numerous times tried to call their toll free number (Which is never answered)in order to find out what is their plans to deliver my mail. Emails are never answered.
The above is prove that SA Post Office has no respect for and do not care for their customers.
I personally think that I am entitled to a refund on the Postal box rental as SA Post Office can not rent something to me they do not own or rent themselves.
I write this in hope to get a response from SA Post office, but out of experience I am certain that I will not get any response.
