1 reviews | Active since May 2015
SA Post Office employees ***** again!
I went to collect a parcel from the Wendywood Post Office, which I had ordered from overseas. The parcel had been opened and the contents ****** from it. I am disgusted that the staff member at the post office would even have the audacity to try and hand over an open and empty parcel to me.<br> <br> I was asked to fill in a claim form, which had been copied so many times, I could barely read some of the sections on the page. The staff members there had no clue how to assist me with the form and were not able to give me a reference number or claim number for my issue.<br> <br> I went back the next day to check if the claim was submitted and it seems that they did as I was given copies of the stamped documents they sent through. I also sent a full complaint to the complaints email address [Email Removed] which sent an auto-responder saying that someone would contact me within 48 hours. I am still waiting!<br> <br> I have more packages arriving soon and I am very worried that the contents of those packages will also be ******. One of my packages shows that it left customs on 17 April 2015 and is still \In Transit". It's pathetic!"""
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Please forward the full details of the complaint including the tracking numbers of the respective parcels and one of our consultants will contact you with feedback .
Kind regards
Customer Contact Centre
Thank you for your comment.
Please forward the full details of the complaint including the tracking numbers of the respective parcels and one of our consultants will contact you with feedback .
Kind regards
Customer Contact Centre
