SA Post Office - another example why Public Sector Enterprises are failures

Parcel dispatched from UK via air on 15 March 2018. On 6 April still stuck "somewhere" in SA Post Office pipeline. Queries daily via email - no response. In person at 3 post office counters, no idea. Multiple calls to call centre ( ********** 502) - hold for up to 20 minutes, then told it is at customs... call customs ( ********** 000) - wait again forever, never get picked up - voice mail says use the website... get cut off. Three weeks for a parcel to travel 35km from OR Tambo to my location. But the whereabouts of the parcel is still unknown. This is why SAPO has no business, must apply for tax support and why Mr Barnes is going to fail at any possible turn-around. The problem is singular - people with bad attitudes and no work ethic.