SA POST OFFCIE ONLINE MOTOR VEHICLE LICENSE RENEWAL PROCESS

I renewed my license online, paid and received a message that payment was successful and that delivery will be 3-5 working days. WHOOOWHA, what a shocker, it is over a month now, and still no license. No one answering any complaints mails or telephone calls, even copied in the CEO on the mail, she read the mail and yet NO response, even from her. What a way to do business and treat your customers. Can not renew my license at the local post office, as it is status "locked" by head office, and the local post office cant do anything about it, as HEAD OFFICE needs to change the status, refund my money, that I am not getting obviously, and still no license. SA POST OFFICE YOU ARE CAUSING SO MUCH TROUBLES FOR US AND YOUR SERVICE IS UTTERLY PATHETIC NOT TO EVEN MENTION YOUR COMMUNICATION WITH CLIENTS AS THERE IS NO COMMUNICATION. I WILL BE SEEKING LEAGL ADVISE ON THIS MATTER NOW, AS I AM DRIVING WITH A EXPIRED LICENSE, PAID IN FULL FOR A RENEWAL, AND YET, NO RENEWAL RECEIVED. I WANT MY MONEY BACK AND THE ONLINE APPLICATION S****PED IMMEDIATELY IN ORDER FOR ME TO RENEW LOCALLY.