JL
Javier L
1 reviews | Active since Jul 2012
30 Jan 2015, 10:19
SA EMS has lost my package
Since 14 November 2014 I got sent a package from family overseas using EMS service. I have confirmation that the package arrived South Africa on 28 November 2014. I have been requesting EMS and Post Office to track the package and all they keep saying is they have no record of the package.
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SA Post Office's replyOfficial
11 Feb 2015, 11:02Hello jlobozelaya,
Thank you for your comment.
The above mentioned item is not recorded on our mail stream yet.
Please do follow up on it regularly with our International Mail Centre on ***.
Warm regards,
Customer Service
Thank you for your comment.
The above mentioned item is not recorded on our mail stream yet.
Please do follow up on it regularly with our International Mail Centre on ***.
Warm regards,
Customer Service
SA Post Office's reply11 Feb 2015, 11:02
Official
Hello jlobozelaya,
Thank you for your comment.
The above mentioned item is not recorded on our mail stream yet.
Please do follow up on it regularly with our International Mail Centre on ***.
Warm regards,
Customer Service
Thank you for your comment.
The above mentioned item is not recorded on our mail stream yet.
Please do follow up on it regularly with our International Mail Centre on ***.
Warm regards,
Customer Service