S APO not honorable

We received the following message, but no appropriate actions were taken. SAPO offers useless commitments with no results. SAPO is not a honorable organization. We are at the mercy of their inefficiency. <br> 18 Nov 2014<br> Hello JNRice63,<br> <br> We hereby acknowledge receipt of your query.<br> <br> The matter was forwarded to our Track and Trace team and one of our officials will contact you with a possible update on these items.<br> <br> Please accept our sincere regrets for an inconvenience suffered.<br> <br> Regards <br> Customer Services