MB
Marja B
1 reviews | Active since Feb 2015
20 Feb 2015, 09:53
Rude Staff
I will NEVER use the Freemanville Post Office again as the lady working there is just too rude for words!!<br> <br>
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Replies (1)0
Replies (1)
SA Post Office's replyOfficial
23 Feb 2015, 16:20Hello marjabr,
Thank you for bringing the matter to our attention.
On behalf on the company ,please accept our apology for an upleasant treatment experienced from our employee at the Freemansville branch.
The behavior of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunte experience for you, this is not normal practice for the post office
We have escalated the matter to Consumer Services for corrective measures and an official attending to the matter will contact you with possible feedback.
Once again, our apology for any inconvenience.
Regards,
Customer Service
Thank you for bringing the matter to our attention.
On behalf on the company ,please accept our apology for an upleasant treatment experienced from our employee at the Freemansville branch.
The behavior of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunte experience for you, this is not normal practice for the post office
We have escalated the matter to Consumer Services for corrective measures and an official attending to the matter will contact you with possible feedback.
Once again, our apology for any inconvenience.
Regards,
Customer Service
Best regards,
SA Post Office's reply23 Feb 2015, 16:20
Official
Hello marjabr,
Thank you for bringing the matter to our attention.
On behalf on the company ,please accept our apology for an upleasant treatment experienced from our employee at the Freemansville branch.
The behavior of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunte experience for you, this is not normal practice for the post office
We have escalated the matter to Consumer Services for corrective measures and an official attending to the matter will contact you with possible feedback.
Once again, our apology for any inconvenience.
Regards,
Customer Service
Thank you for bringing the matter to our attention.
On behalf on the company ,please accept our apology for an upleasant treatment experienced from our employee at the Freemansville branch.
The behavior of the person involved does in no way reflect the standard to which we hold our employees. While this was extremely unfortunte experience for you, this is not normal practice for the post office
We have escalated the matter to Consumer Services for corrective measures and an official attending to the matter will contact you with possible feedback.
Once again, our apology for any inconvenience.
Regards,
Customer Service
Best regards,