Rude personal and bad customer service

<p>I had to go to the Newton Park Post Office yesterday afternoon after the insurance gave me the go ahead to go deregister my daughter's ****** vehicle. As I am a small business owner and work on my own, I made plans to close my shop at 1430 to make sure I was at the Post Office by 3pm. When I got there I sat down in the queue which was quite long but thought well at least I mean here.</p> <p>Eventually at 1632 I was next at the window only to have the lady assistant tell me she is tired and it is her home time and she will not help me at all. She was extremely rude and after trying to explain that I needed this document urgently for the process of claiming from the insurance was on hold till I had this document, she blatantly ignored me. She would also not give me her name for me to report her. I did find out that her name is Antoinette and that is she always this rude to the clients at the post office.</p> <p>Now I find this totally unacceptable as I am also in a service industry and I cannot tell a client thy I won't serve them if thy in my shop before my closing time. Also this has meant I have had to take another afternoon to come sit at the post office to have this matter sorted. Surely this type of behaviour from a staff member serving the public is not to be tolerated </p>