AC
Arno C
1 reviews | Active since Dec 2014
27 Mar 2015, 01:35
RU***GB 48 days starting from 06.02.2015
Parcel sent from the UK Royal Mail Tracking: RU***GB <br> <br> This is ridiculous and totally unacceptable!!!! This service use to take only 10 Business days!!!! It`s been 48 Days now!! NO ZA Tracking number yet. Last activity was on the 5th of March. THIS SERVICE HAS BEEN PAID FOR IN ADVANCE. until delivered, this parcel remains the property of Royal Mail, United Kingdom. If this parcel is not delivered soon, international ******** charges would be laid against SAPO and involved employees. It is ***** to advertise and receive payment for a service which does not deliver.
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SA Post Office's replyOfficial
27 Mar 2015, 12:14Hello arnocrom,
Thank you for your comment.
Your item has been allocated local reference RI***ZA and it is at customs since 05/03/2015. Please be advised that it is delayed as the section is experiencing delays and it will be releasd as soon as the section clears their backlog. We await further movement on the package and please be rest assured that you will be kept informed on of the status update occasionally and we urge you to exercise the necessary patience until we can resolve this issue so to meet your expectations.
Our apology for an inconvenience caused.
Regards,
Customerr Service
Thank you for your comment.
Your item has been allocated local reference RI***ZA and it is at customs since 05/03/2015. Please be advised that it is delayed as the section is experiencing delays and it will be releasd as soon as the section clears their backlog. We await further movement on the package and please be rest assured that you will be kept informed on of the status update occasionally and we urge you to exercise the necessary patience until we can resolve this issue so to meet your expectations.
Our apology for an inconvenience caused.
Regards,
Customerr Service
SA Post Office's reply27 Mar 2015, 12:14
Official
Hello arnocrom,
Thank you for your comment.
Your item has been allocated local reference RI***ZA and it is at customs since 05/03/2015. Please be advised that it is delayed as the section is experiencing delays and it will be releasd as soon as the section clears their backlog. We await further movement on the package and please be rest assured that you will be kept informed on of the status update occasionally and we urge you to exercise the necessary patience until we can resolve this issue so to meet your expectations.
Our apology for an inconvenience caused.
Regards,
Customerr Service
Thank you for your comment.
Your item has been allocated local reference RI***ZA and it is at customs since 05/03/2015. Please be advised that it is delayed as the section is experiencing delays and it will be releasd as soon as the section clears their backlog. We await further movement on the package and please be rest assured that you will be kept informed on of the status update occasionally and we urge you to exercise the necessary patience until we can resolve this issue so to meet your expectations.
Our apology for an inconvenience caused.
Regards,
Customerr Service