PN
Preshen N
1 reviews | Active since Aug 2012
02 Mar 2015, 11:50
RU***GB - Still held at Customs
Goo day<br> <br> My package (tracking no. RU***GB) has been held at customs (as per tracking info) for more than 3 weeks. Why is there so much of a delay. Can the package delivery be expedited. I required this package very urgently!!!.<br> <br> I have been on hold with customer service for 80mins with no assistance? Why do you even have a call centre if no one answers (We endeavour to answer your call has been playing for 80mins on repeat)?<br> <br> Please assist. Thank you
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SA Post Office's replyOfficial
02 Mar 2015, 16:03Hello Preshen Naicker,
Thank you for your comment.
Your package cleared customs on 19/02/015 and has been allocated local reference RI***ZA. It will be forwarded to its intended location in due course.
We sincely apologise for the delay and an inconvenience caused.
Warm regards,
Customer Service
Thank you for your comment.
Your package cleared customs on 19/02/015 and has been allocated local reference RI***ZA. It will be forwarded to its intended location in due course.
We sincely apologise for the delay and an inconvenience caused.
Warm regards,
Customer Service
SA Post Office's reply02 Mar 2015, 16:03
Official
Hello Preshen Naicker,
Thank you for your comment.
Your package cleared customs on 19/02/015 and has been allocated local reference RI***ZA. It will be forwarded to its intended location in due course.
We sincely apologise for the delay and an inconvenience caused.
Warm regards,
Customer Service
Thank you for your comment.
Your package cleared customs on 19/02/015 and has been allocated local reference RI***ZA. It will be forwarded to its intended location in due course.
We sincely apologise for the delay and an inconvenience caused.
Warm regards,
Customer Service