BM
Bradley M

1 reviews | Active since Mar 2009

01 Apr 2015, 20:33

******* AND USELESS SERVICE

WHAT IS GOING ON AT JHB INTERNATION MAIL CENTRE?<br> I HAVE HAD MULTIPLE ****** PARCEL OVER LAST FEW MONTHS, WHAT IS HAPPENING!!!<br> PARCELS ARE NOT BEING DELIVERED AND JUST RETURNED!!!<br> COMPLETE ******* AT PRICE R40 TO SEND AN ECOPARCEL, DISGUSTING!!!!!, LOCAL COURIER DELIVERY CHARGES R37 SO GO TO HELL!!!<br> TRACKING SYSTEM NEVER WORKS<br> POST BANK NEVER WORKS<br> LOCAL POST OFFICE SCANNING SYSTEM NOT WORKING PROPERLY SINCE DECEMBER<br> <br> THE LIST JUST GOES ON AND ON!!!<br> <br> STAY WELL AWAY FROM THE SAPO, IF YOU WANT NON DELIVERY, DAMAGED AND ****** PARCELS THEN USE THIS SHOCKING SERVICE.

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Replies (1)
SA Post Office
SA Post Office's reply07 Apr 2015, 13:02
Official
Hello dvd1132,

We refer to your complaint in connection with the service rendering at our International Mail Centre, and our service in general. The matter will be relayed to the relevant business units for corrective measures and if you have any mailed items to trace please send us your tracking details on *** for further attention.
Please accept our sincere apologies for the inconvenience occasioned and we must mention that the South African Post Office is constantly in the lime-light to comply with high service standards therefore you may be rest assured that we strive to render an efficient and a reliable service and that step are constantly being taken to retain our client's confidence in our postal service.


Regards,
Customer Service