1 reviews | Active since Jul 2014
Ridiculous service
I bought an item from eBay early in February. The parcel was shipped from the supplier in the US on 13th Feb and left the US on Feb 27. It was sent USPS Priority Mail. <br> I've since tried to track the parcel using various methods and services offered online. Trackmyparcel, an online tracking service tracked it and sent me a reply that it has been delivered. <br> I have received nothing nor any notification of any parcel. <br> I've subsequently tried to track it through the Postal Services own website - [URL Removed] They cannot even track it in the US, never mind let me know if it's perhaps arrived in the country. <br> I've spent in excess of R286 in phone calls to the customs offices at OR TAMBO airport , just HANGING ON waiting to speak to a human being! <br> How utterly ridiculous is the level of service in this country from ANY government run, owned or affiliated institution. <br> Its no wonder the people who can, ARE leaving this beautiful country that is catapulting headlong into self destruction!
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Kindly send us your tracking details on *** so to allow investigations to commence on this matter.
We await your response and our apology for an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Kindly send us your tracking details on *** so to allow investigations to commence on this matter.
We await your response and our apology for an inconvenience caused.
Regards,
Customer Service
