RI***ZA

I am so frustrated, because I had a package RI ********** 71ZA come from abroad, it landed in Johannesburg on the 14 of June, and it is still in custom, I have call the number the number that just ring, ********** . I send a email to customer services and no response, than I email to Shadi Motshoane, she answer that it is still in customer, I email her back 9 times to ask why does it take so long she did not answer me, what should I do, Please hel[