LM
Lyn M

1 reviews | Active since Jul 2012

11 Feb 2015, 15:54

RESPONSE TO SA POST OFFICE

Thank you for your response.<br> <br> I must however say that our local Post Office was SO QUIET during the strike period, that even the old beggar who always sits outside - gave up and left!<br> <br> I can personally attest to receiving no more than 2 items of post during this time, so I fail to see that the boxes were available. Certainly NOT for receiving post.<br> <br> Secondly, I called the Post Office yesterday to tell them that I have not yet paid my rental. I was informed that the rental for over-60's was lower than the normal.<br> <br> We are very pleased to hear this, naturally, but we have been using this box for 7 years and were not even aware of this, so actually we have been paying the higher rate for the last 3 years, since that is when the rates for over-60's apparently kicked in.<br> <br> It would have been nice to know this a little earlier. <br> <br> (Maybe we threw the notice out by mistake) - but maybe other over-60's who are still unaware of this, may benefit from this report<br> <br> <br> Regards<br>

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Replies (1)
SA Post Office
SA Post Office's reply12 Feb 2015, 15:37
Official
Hello Lynnieloo,

Thank you for contacting us.

We hereby acknowledge receipt of your inquiry and kindly note that this matter has been assinged to a responsible contact at our Box section for a follow and corrective steps and we will revert to your with necessary feedback soon..

We sincerely apologize for an inconvenience caused.

Regards,
Customer Service

Best regards,