Registered mail over a month in South africa

Good day<br> <br> This is now the third time im waiting for registered mail in a few months<br> the item has been in south africa for over a month but still not even left Jimc<br> this is totally unacceptable<br> RI***ZA<br> RP***SG<br> rs***NL<br> <br> All 3 in Sa for a month now. yet no where close to being delivered?<br> ive emailed your track and trace address about 10 times. not a single reply<br> try calling your JImc call centre.no anwer for more than 10 minutes then it goes engaged?<br> <br> <br>