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Precious M

1 reviews | Active since Mar 2015

24 Mar 2015, 14:18

Refused to certify invoice

Good day, <br> I went to the post office about two weeks ago to get my Joburg account invoice certified and I was told that they dont accept email original invoices as they are not regarded as original document. According to city of joburg and the bank any invoices received by email are now regarded as original. Please can you assist as I only receive invoices via my emails only.

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Replies (1)
SA Post Office
SA Post Office's reply24 Mar 2015, 18:02
Official
Hello pzm18,

The comment above has been entrusted to a responsible contact at our retail section for a follow up and corrective measures and in accordance with our complaint examination policy, you will be informed in writing of our final outcome in due course.

On behalf of the company ,please accept our sincere apology for an inconvenience caused.


Regards,
Customer Service

Best regards,