RL
Robin L

1 reviews | Active since May 2012

05 Feb 2015, 10:47

POSTOFFICE NEEDS MORE PERSONNEL LIKE MAUD NGALO!!

I had a issue with JIMSC, so i contacted Maud, and in the same day, emails were sent to the top personnel at JIMSC, i was kept in the loop throughought the entire process and within in a week my parcel was ready to collect!

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Replies (1)
SA Post Office
SA Post Office's reply12 Feb 2015, 13:07
Official
Hello Theunknown1212,

We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by Maud Ngalo. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your positive comments have been relayed to the South African Post Office contact centre management team for an appraisal due Ms Ngalo and we are certain that your positive comment will inspire her to do better.

Once again thank you for your positive feedback.

Warm regards,
Customer Service