Postbank is pathetic

I am writing to you to let you know how disappointed I am documents were sent to the relevant department long ago. Your employees should keep their promise, live by Integrity , Accountability , People-Centered and Client-Driven. Unprofessional attitude has left me completely speechless. I am so very disappointed in this attitude and I don’t think I can bank with Postbank

Please finalize the process, and make the payment for Estate Late ***