Postal Box Locked

To whom it may concern :<br> <br> I have just been to my Post Box to collect post, only to discover that it was locked(sealed).<br> <br> I renewed by annual post box Rental on 17-Jan-2015 to the amount of R339.00.(***)<br> <br> It is quite absurd to be charged a full years rental, after there were no postal deliveries for approx. 4 mths due to the strike.<br> <br> When phoning the customer care number, I was told that the payment is showing on the system and that my Post Box were locked by mistake and it will be rectified within the next 10 days.<br> <br> I'm awaiting an important document, which will cost me financially if not received in time.<br> <br> This is totally unacceptable and I will await a call from a Senior Manager from the Post Office before 12h00 on Tuesday 28th April, before taking this further.<br> <br> Regards