RL
Richard L

1 reviews | Active since May 2015

13 May 2015, 16:24

post offices don't give a ****

after receiving a few parcel slips for collections at cape gate post office i got really angry at the way the exchange takes place!!!!! I give slip they give package and that is it. No ID, Drivers, no proof of who i am required.<br> <br> After going to the manager and explaining to him that any vagrant can collect my parcel sometimes reaching thousands of rands in value he just looked at me as if i'm crazy shrugged his shoulders and rep****. It is not required from us to check who collects what. in other words he is trying to say if a vagrant comes in collects my parcel he just doesn't give a rats **** because it is not stated that he is required to do so. <br> <br> Now i know where some of my missing parcels go. in the hands of workers. post boys giving collection slips to buddies to collect and the post office just won't care.<br> <br> at brackenfell post office they make copy of my ID. so whats the difference.

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Replies (1)
SA Post Office
SA Post Office's reply14 May 2015, 10:26
Official
Hello richard1981,

we hereby refer to your complaint regarding the poor services experienced from the branch manager at our Cape Gate branch. The matter has been reported to our retail section with reference HD265492 and the responsible contact will ensure that corrective measures are implemented so to correct the behaviour of the branch manager.

Please accept our sincere apology for the inconvenience occasioned from this incidence.

Warm regards,
Customer Service