Post Office stole my parcel.

My wife has been waiting for a parcel (one of two) that was sent to us, from overseas (U.S). DHL delivered both to the Post Office; but we only received one. The other parcel went missing since February. Phoning them eats up all your airtime ( while you wait for assistance )...it takes a long time... When you get someone on the line and you complain and give them your tracking number; they simply put you on hold again (while they check). In the end you get cut off. The best part is they don't phone you back and you have to repeat the whole damn process to no avail. Moral of the story is this: Don't trust the Post Office or their lazy employees, with your parcels.