POST OFFICE PARCELL

i AM TRYING TO TRACK MY PARCEL FROM THE POST OFFICE. I AM TRYING TO CONTACT THEM NO REPLY TRY THE MANAGERS NO REPLAY EMAIL THEM NO REPLAY I DONNOT KNOW WHAT TO DO TO SPEAK TO SOMEBODY WHO CAN HELP ME.IF I GO ON THE SYSTEM IT ONLY TELLS MY IT IS AT JHB MAIL CENTER BUT IT IS THERE FOR A WAIL . PLEASE IF SOMEBODY CAN ASSIST ME. I HAVE TRIED EVERYTHING I CAN.IF THY CAN NOT ANSWER THERE PHONES WHY PUT IT ON THE SYSTEM. I THINK IT IS BAD SERVICE. MY PARCEL NO IS RS ********** 75NL MY EMAIL ********** Thanks