Post Office can't help trace my package

<p>Ordered packages from United States that was sent by USPS on 8 August 2016.<br />Tracking on their side stopped, package has reached South Africa but no tracking data available.<br />Package can't be tracked and traced on their website.<br />I went to the post office and they can't help a client in the branch!!!!<br />They said I must phone customer care.<br />I phoned three times, respectively, holding on for 58min, 36min, 41min, all agents busy!!!<br />I had to on my OWN EXPENSE spend more than two hours on the phone for NOTHING!!!!<br />This is way beyond PATHETIC!!!!!</p>