POST BANK *******ION

Post bank /post office have been holding the money I was deposting for my niece .they don't want to release it into a real bank they promised to send the money 30 days after I went there and their office in portshepstone are closed and they not helping. When you call them they give you a run around this is ***** I submitted all the documents all the money we been saving should be released. NO ONE IS ASSISTING US this is the worse. It been months now I been going on trying to get the money out of this ******* bank or whatever it is I need immediate assistance