***** post bank

Good day

My mother Felicity meubel is a elderly we've been struggling since last week Thursday to get her Sassa card at the post office in Sunnyside. I must say that they are so nice and helpful we've been there up until 3hoo everytime but I must say there customer service is top notch. But we can't seem to get the finger print machine to read the fingers. We went to Home affairs we got verification but still please how can we move this forward? And the branch manager at Sunnyside Post Office showed me all the contact from WhatsApp to email and still no response he wanted to clear the money because he got the finger print verification but post office it after they refused on Monday still didn't clear the problem at helpdesk and refuses to work and they close tomorrow while a disabled old sick women must suffer I even phoned the post office ***** help line they didn't answer after a while it was answered and dropped in my ear. I phone the customer care of post office and the guy said oow mam it's that time of the year. They like to do ***** while he was laughing is that what they do then.