POOR service unresolved query

STILL UNRESOLVED !<br> <br> Sent a mail to ***@ [URL Removed] 2 days ago, in an attempt to resolve a still unresolved query<br> <br> SAPostOffice, is THIS the manner in which you lot resolve matters ?!?!? by NOT attending to it<br> <br> It is STILL my wish to TRY and renew my postbox as i have wanted to do for a VERY LONG time.<br> <br> Due to my frustration and dissatisfaction of service at the Tierpoort (0056) branch,<br> i YET have to renew my postbox. ALSO, the manner in which management has treated me in my last attempt to resolve this issue is unacceptable to me. I am using this as my ONLY form of communication and was FORCED by the Post Office to TRY and make alternative arrangements in this regard, which ALSO is UNACCEPTABLE to me.<br> <br> On the 20th of October i receiveed the following sms...<br> Dear Customer,This sms serves as formal notice to renew your Post box (R380) and P/bag (R1500) at closest post office from 19 October 2015. SA Post Office.<br> <br> I REALLY HOPE that THIS issue can come to a FINAL resolution, as it is NOTHING short of POOR service to me.<br> <br> Placing ANY blame on me is NOT going to resolve this !<br> <br> HOW MUCH LONGER do you lot plan on taking to resolve this issue ?!?!?!?