POOR SERVICE: SPEED SERVICE

I have received my tracking number on 9/8/2015 and the parcel is still showing on track and trace<br> <br> <br> Item Number: TC***ZA was last scanned on: 2015/08/06 at 01:09<br> Location last scanned: JHBNET<br> Currently has status of: COLL DOC<br> <br> It is now 7 days later and no parcel<br> <br> <br> <br> <br> <br>