Poor service & no Delivery

I had ordered online from China and the parcel had reached SA on the 09/06/2018, It was than moved to the Centurion Office on the 24/08/2018 which is the destination of delivery however I did not receive any communication of this, Since the 24/10/2018 till the 01/11/2018 this parcel has been in transit with the last known location as JHB INT MAIL CENTRE (HUB), Tracking number: RG ********** 75CN Can someone get back to me regarding this ASAP, 7 months is down right ridiculous!