1 reviews | Active since Jul 2011
Pensioners discount for post box rental
After many visits to the post office (Pretoria North and Mayville) to pay my box rental for 2015 and requesting my pensioner's discount I discovered that the IT system has been programmed in arrears instead of up front thus people who turned 60 in 2014 will only received discount from 2016.<br> <br> Amongst other things I was told that the forms had been printed in Aug 2014 thus the problem! Also that \the computer says"that I am not 60 yet and thus not eligible for discount. Also that maybe the problem lies with my attitude as nobody has ever complained about this before!<br> <br> Quite a bit of money being ****** from pensioners who were born in 1954. Unless the problem is sorted out the same will happen next year and the year after."""
We hereby acknowledge receipt of your query.
The matter was forwarded to our Box section team and one of our officials will contact you a more substantive response to the issue.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
We hereby acknowledge receipt of your query.
The matter was forwarded to our Box section team and one of our officials will contact you a more substantive response to the issue.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
