Paying extra for non-deliveries! ****************.

On the 19/05/2015 at 14:45, I sent some documents at the Mayville SA Post Office via the Counter-to-Door service and was advised that they would arrive around 10:30 on the 20/05/2015 in Pretoria. <br> <br> The documents have still not arrived and I find this extremely inconvenient as they were needed urgently - hence why I paid the extra cost to ensure said delivery on time. I simply do not understand why a service would be offered and promises made if they cannot be fulfilled. I feel that I paid the R145 in vain and may as well have posted the mail via the normal postal services as the timeline would have been the exact same.<br> <br> Please fix this at once.<br> <br> The below are the only further details I could see on the slip:<br> <br> Session No: ***<br> TXN No: 02771<br> Teller ID: Mthokozisi Mthembu<br> <br>