Pathetic service from SAPO - backlogs!

I have 2 international parcels sitting at the JIMC which have not yet been scanned or assigned a local tracking number!

The one came from the USA and has been there since 21 Sep; the other from Hong Kong since 22 September.

It is completely ridiculous that there is such a backlog. Saying that there is a backlog doesn't assist customers!

Perhaps the Minister should go work there on his weekends to assist in the backlog?!?!