Pathetic service from SAPO

<p>I placed an order from overseas and was shipped in SA by 9th June 2017, the international post office acknowledges receiving the parcel but there has been no movement ever since. Its been over a month now and I am expected to pay almost R400 for such service, I called the local post offices and they said they cant fo nothing as the parcel is still stuck in joburg at the service centre they claim and they provided me with number to call the office in joburg. I have called over 30times and not even once the call was picked up and my worry is I still have another parcel coming through from Belgium in a week's time. How doea one wait so long and be expected to pay for such service? I am beyond being furious at this point, I even called the company to try reach them on my behalf. They don't even deserve the 1star rating</p>