Pathetic service from Johannesburg Internation Mail Centre

The service from Johannesburg International Mail Centre is beyond pathetic, they forever experience " high call volume". They have more than 5 contact numbers but still . Their service is terrible starting from their offices directly, I feel sorry for their gate securities since they are the once who should be doing damage control and deal with irate clients who have been waiting for their parcels for decades and are now demanding to be addressed. I don't want to mentioned the thought of calling them, as for their email address I am certain is being attended by some ghosts since they also don't respond. You waste your time by going there personally, you waste your time by even calling. I think JIMC should just closed down period and rebuild, perhaps willing people with people s****s and determination will be hired and serve South Africans.