PATHETIC SERVICE DELIVERY

THEY ARE THE WORST INFACT I THINK THEY MUST SHUT DOWN. I PAID FOR MY PARCEL AN OVERNIGHT DELIVERY FROM JOHANNESBURG TO CAPETOWN TILL NOW AS I AM WRITTING THIS I HAVE NOT RECEIVED MY PARCEL AFTER 4 ****EN DAYS. WHEN YOU CALL THEM THEY TELL YOU THEY DO NOT KNOW WHEN IS THE PARCEL GOING TO ARRIVE AND THERE IS NOTHING THEY CAN DO. I UNDERSTAND THAT A PERSON IS AN EMPLOYEE BUT THEY ARE FORGETTING 1 THING IF WE COMPLAIN AND THEY DONT FIGHT WITH US THEY GONNA LOOSE THEIR JOBS, AND I WILL USE ANOTHER COURIER SERVICE NUT INSTEAD THEY BECOME ARROGANT WHEN THEY TALK TO THEM. THEY DO NOT EVEN MAKE AN EFFORT OF CALLING THE CUSTOMER OR SEND AN SMS TO SAY THEY ARE HAVING PROBLEMS I HAVE TO CALL ALL THE TIME. I AM CALLING NOW, I HAVE BEEN ON HOLD SINCE 12 PM TODAY. I AM GATVOL WITH THEM, THEY ARE USELESS BUNCH OF *****S