MP
Michelle P
1 reviews | Active since Mar 2015
23 Mar 2015, 14:58
Parcels not arriving
I am expecting parcels from China. The one parcel with tracking number RM***CN has been sitting with customs since 7 March. It is now the 23 March. Another parcel with tracking number RJ***CN left china on the 8 Feb and still has not been logged as arriving in South Africa. I have emailed the post office with no response and sat on hold with the International Track and trace number for 20 minutes with no answer, I just want my parcels.
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SA Post Office's replyOfficial
24 Mar 2015, 15:57Hello michelle9024,
Thank you for your comment.
RM***CN was forwarded to customs on 0703/2015 and has been allocatd local reference RI***ZA and it will be forwarded to your local post point once it clears customs.
RJ***CN is not in record.
Thanks and regards,
Customer Service
Thank you for your comment.
RM***CN was forwarded to customs on 0703/2015 and has been allocatd local reference RI***ZA and it will be forwarded to your local post point once it clears customs.
RJ***CN is not in record.
Thanks and regards,
Customer Service
Best regards,
SA Post Office's reply24 Mar 2015, 15:57
Official
Hello michelle9024,
Thank you for your comment.
RM***CN was forwarded to customs on 0703/2015 and has been allocatd local reference RI***ZA and it will be forwarded to your local post point once it clears customs.
RJ***CN is not in record.
Thanks and regards,
Customer Service
Thank you for your comment.
RM***CN was forwarded to customs on 0703/2015 and has been allocatd local reference RI***ZA and it will be forwarded to your local post point once it clears customs.
RJ***CN is not in record.
Thanks and regards,
Customer Service
Best regards,