Parcels do not get moved

<p>I have recently ordered several items from AliExpress and was very happy with SAPO's services. They provided proper tracking and I received most of the parcels ordered. With one exception that was sent back to China after not being scanned out or in at one of their Hubs. The supplier was willing to do a refund, so no harm.</p> <p> </p> <p>The next batch of items seem to be stuck. The last 3 items ordered has not been scanned into JIMC at all and I cannot get anyone to talk to to help me understand what I need to do next. </p> <p> </p> <p>The following tracking numbers are not moving at all</p> <p>RS ********** 24CN</p> <p>SO ********** 532</p> <p>RF ********** 84CN</p> <p> </p> <p>It is a real struggle to get hold of anyone at JIMC and I am yet to receive a response from customer services. Please can someone help me</p>